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RETURN AND REFUND POLICY
Returns and refunds are typically not allowed, though exceptions are as following:
- If an item arrives damaged, it can be replaced at no extra cost within 30 days if notified within 30 days of receiving the damaged item.
- If a commissioned painting arrives damaged, a shipping insurance claim will be filed. The client of AUTOMOTIVE ART BY SUNNI will be provided with the option for either a full refund or re-paint at no extra cost. Notification of the damaged product and decision of refund or repaint must be provided within 30 days of arrival. 30 days must be provided for the shipping insurance claim to process and release funds for either option. Repaint timeline terms will be discussed on a case-by-case basis.
Declaration of partial compliance with the standard due to third-party content [only add if relevant]
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.
Accessibility arrangements in the organization [only add if relevant]
[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]
Requests, issues and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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[Name of the accessibility coordinator]
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[Telephone number of the accessibility coordinator]
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[Email address of the accessibility coordinator]
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[Enter any additional contact details if relevant / available]